The VinePair Podcast: The Reasons Wine Service Sucks Right Now
Snobbery during wine service is a clear issue, but it’s something that can easily be avoided with a simple attitude adjustment. Just about every other problem with wine service, however, boils down to staff education.
We’re not saying that everyone working in a restaurant needs to have their WSET Level 4 Diploma. But most operators aren’t even taking the time to make sure that servers — not somms — are familiar with their restaurant’s wine list and any changes made to it on a day-to-day basis. The training doesn’t have to be extensive, but a simple crash course that gives servers the tools to briefly guide customers through the list is imperative.
On this episode of the “VinePair Podcast,” Adam, Joanna, and Zach are joined by Dave Foss to talk about some listener complaints surrounding wine service in restaurants: why staff training and education are critical, how cutting back on hours is counterproductive, and more.
Adam is drinking: Colonel E.H. Taylor Small Batch Bourbon
Joanna is drinking: Raspberry Whiskey Sour at Bar Snack
Zach is drinking: Gin Martini with a skosh of Highland Park 12
Listen Online
The article The VinePair Podcast: The Reasons Wine Service Sucks Right Now appeared first on VinePair.