When dining out, drinks are usually the first thing to hit the table. Whether guests want beer, cocktails, or wine, the server should ideally put those in straightaway, giving diners ample time to sip as they peruse the food menu. It’s not rocket science, but some establishments have started giving customers the runaround when it comes to ordering wine, insisting that all wine orders go through the house sommelier.
While it’s one thing to rely on the sommelier for consultation, if a guest already knows what wine they want, why can’t another staff member take the order? Not only does it defy the very essence of hospitality, but it also risks letting money walk out the door. Perhaps a table would have ordered four bottles of wine, but only ordered two because the sommelier was hard to track down.
On this episode of the “VinePair Podcast,” Adam, Joanna, and Zach bemoan the fact that too many restaurants channel all wine service through their sommeliers, sometimes even prohibiting servers from taking orders or even refilling glasses. Why are you keeping us from buying more wine?!? Tune in for more.
Joanna is drinking: Atheras Spirits Tasting at Bitter Monk
Zach is drinking: Domaine Ostertag “Fronholz” Riesling
Adam is drinking: Half Acre Daisy Cutter Pale Ale
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